With mobile device ownership ever on the rise, an increasing number of companies are now turning to the mobile sector to extend their brands or services through applications. Research2Guidance, a mobile apps research and consultancy company, has specialised in this growing and constantly-evolving market since 2009, and provides companies with guidance for their individual mobile strategy, based on extensive statistical research on the latest trends in the market.
Grace Gair, research coordinator; and Markus Pohl, co-founder, explain further.
What motivated the founding of Research2Guidance?
Markus: Research2Guidance was founded in 2009 when we decided to write a report about a topic that hadn’t previously been reported on: the market for mobile applications. From this report, we decided to found a company specialising in this kind of research, as we noticed how quickly mobile applications were catching on with consumers.
Mobile technology is being embraced by an increasing number of different companies in different sectors. However, is there a particular sector that is especially benefitting from the use of mobile technology?
Grace:. Mobile applications as we know them now first emerged in the consumer space. However, especially in the last 12-18 months, as more consumers bring their mobile devices into the workplace, we are seeing mobile technology being used across sectors and industries. Nowadays, we see all kinds of industries – healthcare, construction, even manufacturing – adopting mobile technology and using these kinds of devices for their employees and customers as extensions of their brands and services.
What are some of the most common challenges a firm would face when looking to enter the mobile market?
Grace: We focus primarily on observing and examining trends in the mobile market, and on reporting on that. Probably one of the biggest challenge we’ve noticed during research for our Mobile Enterprise Report is the inherent problem of fragmentation – all the different types of devices and operating systems raise the issue of compatibility of apps and platforms on these devices. A second challenge partially stemming from that fragmentation is security – for example, malware in apps, or data security in connecting to backend components – which have especially severe consequences for the enterprise market.
Based on what you’ve observed, what general advice would you give to a firm looking to expand into the mobile market?
We are primarily focusing on researching and understanding the trends in the mobile apps market from a classic market research approach. In addition to understanding trends in the general market we are also looking at niche areas such as the m-health (mobile health) market – essentially the market for healthcare-related apps, the enterprise market, or the e-commerce market, for example. We also offer consultative services where we work with clients interested in learning about the mobile market in order to better leverage it.
You’ve been based at betahaus for quite a while now. What do you think of this kind of working environment, and what do you especially like about it?
Markus: One of the co-founders of Research2Guidance had been working at betahaus for some time before I and some other team members eventually joined him here. What I like about betahaus is the flexibility of the space, and the strong community spirit among coworkers here. Of course, it also helps that the location is very central.
Claudius: Design is the core of what we do and what we’re all passionate about, but hardly our only focus. Design, at LAUDO, stands more for designing a whole strategy, often very close connected with marketing. We’re developing websites and apps for our clients, but also help them reach their target audience through SEO, Google ranking developing newsletter systems, print brochures etc.
Claudius: A lot of other companies are seeing themselves as a service provider and don’t really question what their client wants and why. We pay very close attention if the work we provide for a client is in line with our personal values and vision. It’s not just delivering a product to the client, getting the pay check and leaving, but also building relationships with clients and collaborating. Because they are often our doors to new opportunities.
‘’We see LAUDO as an airport, where the clients are our gates to new guests, new perspectives and new potential clients. It happens all the time that whoever we’re working for, from there we get a new project, which wasn’t planned before. So we open up a new gate. That’s how we were able to grow and why good connection with our clients is so crucial for us.’’
Orietta: I think one thing that make us stand out on the market and our strength number one is the team. We’re a small team and we all look in the same direction and have the same approach and vision. That makes the communication go smoothly.
Joey: Another thing is that we have a very hands-on approach. We are the guys, who say: ‘’Okay, let’s do it’’. That’s our culture.
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