Interview by Lisa Hillers.
What inspired you to start working as a massage therapist?
I actually began work as a sales executive, guided by my parents to find a steady job. My interest in massage began as a casual hobby and then expanded when stressed colleagues would come by my desk for a quick massage to relax them before returning to work. During my employment my mother developed problems with her upper arm muscles, and as part of her rehabilitation, required me to give her a daily massage. It was at this point that I finally quit my job and decided to take my career in a new direction.
How did you come up with the idea of Relaxainment? How did it develop?
Whilst working as a massage therapist for 6 years, I worked for many different organisations and companies. I grew tired of jumping from one job to the next without having the chance to improve what I had learned over the years. I wanted to actively change the negative aspects that I had witnessed during this time and use this to create a higher quality service. Therefore I decided to build up my own agency where I could ensure that my ideas could be put into practice, so around 1 year ago I founded Relaxainment.
What kind of people is the service designed for? What kind of people make up the client base?
The possibilities are endless. I do work for a lot of large firms, small businesses, events and even the occasional sports team! It’s not always easy, especially at a company party with a room full of drunken clients. However I am constantly meeting diverse, interesting people which keeps my work fresh and never boring.
How to you promote Relaxainment?
Currently, most of my clients have heard about Relaxainment through word of mouth. My network of contacts has so far succeeded in promoting the service and keeping my schedule busy. In the very near future, the company website will be significantly improved and we hope to run more online promotion once the upgrade is finished.
Why did you choose to work at betahaus?
I was originally made aware of betahaus by my boyfriend who had been working on his own projects there. When I arrived in betahaus I was immediately hooked by the vibrant atmosphere and warm hearted people. I had so many things to think about and problems to solve but it was a huge comfort to me that I was with people in similar situations. We were able to share our experiences and make life so much easier, overcoming many of these problems together. Many of the people I met at betahaus now feel like family.
What was the last surprising thing that happened to you?
One of my recent clients was from a corporate bank and since he had been having back pain, requested an oil massage. So he removed his shirt and to my surprise he had a clothes label tattooed on his back with the words: 100% human, handwash only! I promptly asked him where he got it and he explained that it was at a music festival in Britain. I found it very amusing that someone in the world of corporate finance would have this kind of tattoo!
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Claudius: Design is the core of what we do and what we’re all passionate about, but hardly our only focus. Design, at LAUDO, stands more for designing a whole strategy, often very close connected with marketing. We’re developing websites and apps for our clients, but also help them reach their target audience through SEO, Google ranking developing newsletter systems, print brochures etc.
Claudius: A lot of other companies are seeing themselves as a service provider and don’t really question what their client wants and why. We pay very close attention if the work we provide for a client is in line with our personal values and vision. It’s not just delivering a product to the client, getting the paycheck and leaving, but also building relationships with clients and collaborating. Because they are often our doors to new opportunities
We see LAUDO as an airport, where the clients are our gates to new guests, new perspectives and new potential clients. It happens all the time that whoever we’re working for, from there we get a new project, which wasn’t planned before. So we open up a new gate. That’s how we were able to grow and why good connection with our clients is so crucial for us.’
‘’We see LAUDO as an airport, where the clients are our gates to new guests, new perspectives and new potential clients. It happens all the time that whoever we’re working for, from there we get a new project, which wasn’t planned before. So we open up a new gate. That’s how we were able to grow and why good connection with our clients is so crucial for us.’’
Orietta: I think one thing that makes us stand out on the market and our number one strength is the team. We’re a small team and we all look in the same direction and have the same approach and vision. That makes the communication go smoothly.
Joey: Another thing is that we have a very hands-on approach. We are the guys, who say: ‘’Okay, let’s do it’’. That’s our culture.
Orietta: When we started looking for a place I was already involved in the betahaus community. Working from previous betahaus locations and attending the community events, I already knew a lot of people in the 'haus ...
Joey: Yes, I remember on the first day we came to betahaus Orietta was like ‘’Oh, hey! Hi! Hey, how are you doing? Hi!'' giving high-fives to everybody and we were like: What is going on, why does she know everybody?!
Orietta: Well, the vibe in betahaus is just super easy going. You directly feel that you can meet people easily. If you go to the kitchen for example and just ask ''Hey how are you, what are you working on?''. We made many new contacts too.
Claudius: What makes it nice here is that people are enjoying being here and working on their projects.
Claudius: The truth is, we could probably afford an office for the same price, but that would put us between these four walls, which put you into a box, much harder to exit and to connect with new people. We went for a Team Desk because here we have so much more space and everything seems much more connected. You can easily meet people.
Orietta: And it’s just so spacious here. We have this super nice garden.
Claudius: I like being focused on my work but I also like if someone disturbs me from time to time. It helps when the door opens. In an office we would work in a whole different way. Here Gillord (Coworking Manager) is coming in everyday, giving me a hug, telling me about his workout .. that’s the main reason - the personal connection.
The day in betahaus starts with a hug and ends with a hug. The time in between is pretty much spent on doing what you love.
After you’ve taken care of your paperwork and you’ve signed up both in Bürger- and Finanzamt, you are all set up to start working. One of the best ways to get integrated into the city fast, meet like-minded people, and even find clients is by working from a coworking space. There are tons of benefits for freelancers and luckily Berlin has a lot to offer in this way. A coworking space is a physically collaborative shared workspace, which brings all kinds of creatives and entrepreneurs together. It’s a perfect place for startups, freelancers, digital nomads and even corporates searching for innovation. And it’s the biggest advantage towards the typical office space is that it pushes a collaborative exchange between its members and facilitates the creative process and networking.