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20/8/2019

Are you our next Junior Sales Agent?

We’re looking for sales representative to join our growing team! Are you a relationship-builder, solution-centric, and a natural sales person? Do you have excellent communication skills in English & German? Do you have a few years of experience in sales, hospitality, or customer service? We’d love to hear from you!

About the position

betahaus is a coworking space, event space, & community headquartered in Berlin. In 2009, we set out to create a workspace where people could work on their own projects while exchanging knowledge, ideas, and inspiration. Today, we're one of the leading coworking spaces in Europe with two locations in Berlin, a global network of partner spaces in 76 locations worldwide, and 1,000+ community events per year.

We moved into two new houses at the end of last year, and because of that, our team is growing fast! We're looking to hire a "Sales Representative (Coworking)" who will focus on maintaining 100% occupancy (primarily private offices) at our new coworking spaces in Kreuzberg and Neukölln. To achieve this, you will collaborate closely with the COO, Sales, Marketing, & Coworking teams to ensure a smooth sales process, streamlined onboarding, and excellent member experience.

What sets us apart from other coworking spaces is that we're a community first. We're a team that works hard, and also has a lot of fun together. We are do-ers, solution-centered, and collaborative. Here's what you'll get when you join our team:

  • An energetic, highly dynamic work atmosphere
  • The opportunity to join a collaborative, intimate, fun and international team
  • A competitive hourly wage & perks (ie. coworking membership, workshops, etc.)
  • A chance to engage in one of the most prominent coworking communities in Europe
  • Insight into the Berlin startup ecosystem
  • The opportunity to grow within a global organization

your QualIFICATIONS

Your Responsibilities:

Sales:

  • Tour and sell space to new members by articulating betahaus value proposition and mission.
  • Identify the needs of prospective and existing members and recommend tailored solutions responsive to their needs.
  • Research prospective members in your tour pipeline and develop tailored sales pitches to meet their needs, ensuring all follow-up and closing requirements are addressed.
  • Refer prospective or existing members to other locations based on their specific needs in order to meet shared sales targets.
  • Develop and implement lead generation and sales conversion strategies to maintain 100% occupancy in collaboration with our Sales, Marketing, and Community Managers.
  • Connect with local organizations and attend networking events to promote betahaus community and identify potential members.
  • Prepare daily and weekly overviews of prospective members for the rest of Community Team; share this information during sales calls.

Operations:

  • Support the resolution of tickets and maintenance projects to ensure the highest level of member experience.
  • Support the quality control walkthroughs to address immediate issues, pre-empt potential future issues and identify areas for improvement when required.
  • Support the preparation of move-in and move-out schedules to minimize member issues.

Hospitality:

  • Develop relationships with members and proactively gather information on their needs to identify both betahaus and member services that could help them achieve their goals.
  • Identify and execute opportunities to connect members with each other.
  • Recommend best practices to your Community Manager for the benefit of the broader company related to member experience, sales, hospitality, operations, events, and training.

Experience & Requirements

  • Bachelors degree or equivalent.
  • 2+ years of sales experience (ideally in addition to experience in events, operations, hospitality, or retail with a customer service focus).
  • Fluent verbal and written communication n German and English
  • Financial literacy and business operations experience a plus.
  • Experience managing individual contributors a plus.
  • Excellent interpersonal and networking skills.
  • Strong verbal and written communication skills.
  • Strong organization skills with the ability to multitask projects through from start to finish.
  • Passion and understanding for entrepreneurial communities.

What we are looking for

We are looking for people who are doers, solution-centric, and collaborators. Here's a glance at what that means. Applications that give examples of thest attributes in the cover letter will be given extra consideration!

Doers

  • You do what you love!
  • Credibility is earned at betahaus through execution and getting things done.
  • You get into the details and deliver results under highest expectations on time and quality.
  • Be ready to get hands-on with all aspects of the daily needs. The buck stops with you.
  • Pragmatism and outcomes orientation are valued and lead to wins.
  • You thrive in a fast-paced environment.

Solution-centric:

  • You have the flexibility to think outside the box.
  • You have the ability to foresee and identify needs of the team.
  • You take an innovator and creators approach to any issues that may arise.

Collaborator:

  • We work as a team! Someone willing to work towards an "us" rather than an "I".
  • Builds trust across the organization by being a good listener and inclusively soliciting input.
  • You are open to new and innovative solutions.
  • You must present well and communicate clearly and effectively to upper management and internal departments.
  • You’re willing to change course when appropriate new ideas or objections are raised.

Next steps

Starting date: ASAP

Think you’re the right fit for the job? Then send your CV and a short letter of intent to jobs@betahaus.de. Please mention your earliest possible starting date and salary expectations. We look forward to hearing from you!